Slow response when editing slideshows

Applicable SongShow Plus Versions: 
This article applies to SongShow Plus 9.x and Later

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *

Symptom:
When editing slideshows in SongShow Plus, the Slideshow Builder is slow to respond when editing, particularly when editing large slideshows with embedded objects.

Possible Cause:
This behavior can occur in slideshows that have a large file size when editing.  The large size of the slideshow is mostly caused by using embedded images.  The slow response in the edit process is due to additional overhead in the undo/redo buffer mechanism.

Possible Solution:
Limit the use of embedded objects in the slideshows.  This will both reduce the size of the slideshow files and improve the editing experience.  Embedding is not really necessary since the Package To Go process will gather all relevant files when moving the slideshow. You can link rather than embed media by removing and media including backgrounds that are currently embedded and re-selecting them keeping the default link option.

Possible Solution:
Disable use of the Undo/Redo feature in the Slide Show Builder. Disabling this feature will eliminate the delay associated with saving the slide show to the undo buffer.
To disable this feature: Use the menu command Preferences > Edit Window > Undo Buffer Support and select the "Disabled".   

Additional Slide Builder related help and information on known issues can be found by reviewing the self-help resources and training options for SongShow Plus.

Training Videos - A video walk-through of this process may be available.  Depending on your current subscription level, you can go to the GoFishMedia website training page and log in with the same Customer ID and password that you use to log in to the SongShow Plus site or activate SongShow Plus. - Review this article for more details.

If you have any questions regarding the use of, or issues with, any of the SongShow Slide Builder features, please contact the Support Team.

(TS146)