Streaming or recording of SongShow Plus outputs (Output Window) NOT using NDI (Network Device Interface) - vMix WireCast OBS ATEM

Applicable SongShow Plus Versions:  
This article applies to SongShow Plus 9.1 and Later.

* Updates affecting this feature may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *

With the new technologies available, organizations are leveraging the internet to record, broadcast or stream their content to the web.  This can be done a variety of way and the most popular is the use of software to manage and facilitate this process.  One way to do this is to leverage alternate display hardware or connection.

For use with SongShow Plus, it is recommended that the NDI technology is used. NDI (Network Device Interface) is a high-performance standard that allows anyone to use real time, ultra-low latency video on existing IP video networks. If you are not familiar with the details on what is required for, or limitations of, using NDI with SongShow Plus, view this article. One common use case of NDI (Network Device Interface) in SongShow Plus is to facilitate live streaming or recording of content from one or more Output Windows for later use. GoFishMedia can provided purpose-built machines to accomplish this and does provide limited support for that setup.

If you are NOT able to use NDI in SongShow Plus to provide a source for your streaming software, it may still be possible to do this with your current configuration.  In some cases, organization use specialized hardware that will emulate a physical display and send that signal to the device/machine that is running the streaming/capture software.

NOTE: Neither SongShow Plus Support nor GoFishMedia will provide support for your 3rd party recording/streaming devices, hardware (ATEM, DeckLink, etc)  or software (vMix, WireCast, OBS, etc.) specifically.  They can only provide assistance in establishing the supported output from SongShow Plus. Refer to your selected hardware/software support resources for additional information.  

There are several ways that SongShow Plus can be configured to work as an input for other software for recording or streaming.
These require changes to the SongShow Plus Display Settings. Once complete, when content is presented in SSP, it should also appear wherever the selected Window Output is connected. Ways of testing this can vary depending on what your setup is like.

If you are not familiar with how to configure the Output Windows in SongShow Plus, refer to SSP109 BEFORE proceeding.

To enable an Output Window to facilitate streaming or recording of  SongShow Plus:

1. Open SongShow Plus
2. From the main toolbar click on Settings > Display...
3. Select any available Output Window. Output Window 3 is usually the default for alternate displays but select another if Output Window 3 is in use.
4. At minimum, set the following settings: (other settings can be used to enhance the output)
   1. Set Enabled to Yes
   2. Set Purpose to Lower Thirds or Other.
   3. Set Source Window to Output 1 (this is your main projection)
   4. Enter a custom name. (i.e. Stream Out) This will make it easier to locate this output on the system.
      
   5. Set Placement to Display Device
   6. Set Display Device to the physical target display device that you want the content to go to, which should correspond to your streaming device/software. (this can be identified by clicking Identify Displays at the bottom)
   7. Set Placement Area to Whole
   8. Click OK to save and close.
5. Once this is complete you may need to close and reopen SongShow Plus to reset the external displays.
6. After opening SongShow Plus, project some content and ensure it appears on all displays as intended.

Training Videos - A video walk-through of this process may be available.  Depending on your current subscription level, you can go to the GoFishMedia website training page and log in with the same Customer ID and password that you use to log in to the SongShow Plus site or activate SongShow Plus. Review this article for more details.

If you have any questions regarding the use of, or issues with, any of the NDI features, please contact the Support Team.

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