I have searched this and all I have found says 9.3 fixes this issue but I am running 9.3 and still having problems.  If we attempt to use any motion backgrounds the motion freezes during the song and stops responding completely when attempting to go to next song and I have to restart and it does the same thing.  Our computer is new (last year) and purchased through Go Fish Media so should run SSP with no issues.   Is anyone else still having issues with this? It seems to work ok if we only use still images for backgrounds but that is not really a fix.

We have this issue occasionally but I can't narrow down the cause. I have resorted to always shutting down and restarting SSP before each service :(

We are having a lot problems with MOV files and occasionally MP4s. Anyone else notice a problem with MOV files? These are all from ShiftWorship

Please review these articles for possible solutions - TS402  TS403