How do I deactivate SongShow Plus version 9?

11/7/2023

Applicable SongShow Plus Versions: 
This article applies to all SongShow Plus 9.x versions.

Thank You for using SongShow Plus!

From time to time you may need to manage the SongShow Plus licenses that you have. 

NOTE: Activation and license Managment requires an active internet connection.  If you do not have this, contact the Support Team for Offline activation.

There are 5 operations available to users for SongShow Plus license management:

  • Activate License 
  • Deactivate License 
  • Switch License 
  • Convert to Projection  
  • Recover License 

If you are not sure this is the correct operation, refer to FAQ55 for additional information.

You will need the following to successfully deactivate SongShow Plus:

  • Local system administrator rights (to remove the license) for the machine you are deactivating.

To deactivate SongShow Plus 9.x for non-evaluation use (Projection or Workstation) do the following:

  • Assuming SongShow Plus is installed a desktop shortcut will appear - click that link to launch SongShow Plus.
  • From the main toolbar select License > Deactivate...
  • You will be prompted that the machine will be deactivated.  Click Yes to confirm.
  • The activation tool will open and again confirm deactivation. Proceed by clicking Next.  NOTE: Elevation may be required during this process. Enter Admin level credentials and proceed.
  • Once completed, click Exit to finish 

Congratulations, SongShow Plus is now deactivated.

 Training Videos - A video walk-through of this process is available.  Locate the video on the training page - Activating SSP > Deactivating A License

Depending on your current subscription level, you can go to the GoFishMedia website training page and log in with the same Customer ID and password that you use to log in to the SongShow Plus site or activate SongShow Plus. Review this article for more details.

If you are unable to complete this successfully, please contact the Support Team.

(FAQ56)

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