Code B doesn't work

8/4/2022

Applicable SongShow Plus Versions: 
This article applies to SongShow Plus Version 7

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *

Symptom:
Code B given doesn't work when unlocking SSP. 

Possible Cause:
Trying to unlock the wrong version of SSP.

Solution:
Verify that the version installed is the same version the Code B is for.


Possible Cause:
Code B is for a different system.

Solution:
Regenerate a Code B from the Code A for that system.

Possible Cause:
Code B was interpreted incorrectly.

Solution:
Verify that all characters in Code B were communicated and understood correctly.

If this article does not resolve the issue, contact the Support Team.

(TS9)

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