Audio/Video mismatch during DVD playback

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus 

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *

Symptom:
After importing a DVD for use in SSP and playing it from a program, an Audio/Video mismatch may occur during DVD playback if it is paused and restarted using the controls in the current item window.

Possible Cause:
Root cause unknown - Pausing a DVD during playback in SSP may cause Audio/Video to be out of sync.

Possible Solution:
If possible, avoid pausing the DVD.  If an out of sync condition occurs, try pausing and restarting the title again - this may re-establish the proper audio/video synchronization.

If this article does not resolve the issue, contact the Support Team.

(TS71)