Certain keyboard keys/controls are non-responsive or cause undesired behavior in the SSP Control panel

Applicable SongShow Plus Versions: 
This article applies to version 7 of SongShow Plus 

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *

Symptom:
Several tabs in the SSP Control Panel (SSP Forums, Wish List, Support (KB navigation) and User Guide) have control issues - When accessing the content tabs listed from within SSP there are several keyboard controls that do not function as expected. Listed below is a listing of them and the effect of the keystroke.
- Enter key = Not recognized in some fields/pages
- Tab key = Does not work
- Delete key = Does not work
- Keyboard shortcuts for copy/paste (CTRL-X/C; CRTL/SHIFT INS) = Does not work
- up/down/left/right arrows for edit window navigation = Not as expected - The result is moving back and forth between the SSP tabs at the bottom of the SSP interface.

Possible Cause:
Unclear at this time.  The integrated browser controls are similarly affected throughout SSP.
 
Possible Solution:
The current workaround is to open the content desired in a separate browser window.  The functions noted here do work as expected when accessing the content directly in a browser.

If this article does not resolve the issue, contact the Support Team.

(TS62)