Access Violation error when adjusting audio track levels

8/8/2022

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus 

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *

Symptom:
When attempting to adjust the audio levels of an audio track associated with song text in a program an access violation error occurs when the adjustment window is closed.  This only happens when the audio track is playing. An unexpected error alert may also occur.

 
Possible Cause:
Root cause is unknown at this time.
 
Possible Solution:
None - The audio settings appear to be saved as set before error occurs so adjustments can be done.  Click OK to close the error window and ignore.

If this article does not resolve the issue, contact the Support Team.

(TS53)

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