Slide Builder User templates - Editing - Error - Cannot focus on a disabled or invisible window.

2/21/2025

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus Slide Builder.

Symptom:
When trying to edit "My Templates" by clicking the Edit Templates button, one or more messages are displayed - Cannot focus on a disabled or invisible window. (1698)

Possible Cause: 
There are currently no templates saved. Templates must be created before they can be edited. 

Possible Solution: 
Close all of the error message pop ups and close the Slide Builder windows that are open. Open Slide builder again and create your first template:

  1. Create a slide that has elements you wish to save in any slide show.
  2. Once created, right-click on the slide.
  3. Select the Add to Templates option at the bottom of the menu.
  4. This slide will now be added to the My Templates library.


If this article does not resolve the issue, contact the Support Team.

(TS443)

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