PTG - Package To Go does not proceed when clicking next - message: Still verifying the file destination. Try again in a few seconds.

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus using Package To Go.

Symptom:
When trying to complete a PTG the process, it does not proceed when clicking next. A message is displayed -  Still verifying the file destination. Try again in a few seconds.

Possible Cause: 
The destination path has not been selected correctly OR is not available.  

Possible Solution: 
Ensure that both a destination drive AND folder are selected BEFORE clicking the Next button. If it appears to be selected but the message persists, select a different destination folder then re-select the desired destination folder.

If a removable drive is the destination, best practices advise to complete the PTG to the system desktop then copy/move the completed package to the desired storage device.

If this article does not resolve the issue, contact the Support Team.

(TS442)