Planning Center Online (PCO) plans do not appear in SSP but do appear on the PCO website

1/22/2025

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus using Planning Center Online (PCO)

  * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. * 

Symptom:
When viewing the available plans in the Planning Center Online plan importer, the plan list does not appear to include all current plans.  Old plans appear, the the newest ones do not. (xxxx)

Possible Cause:
Root cause is unknown at this time. There was a recent API change for PCO so this may be related. Changes in the Planning Center Online webpage do not appear to affect this order presentation.

Possible Solutions: 
Housekeeping - If older plans/services that are no longer in use are deleted from the PCO website, this may allow new services to be listed.

If this does not resolve the issue, contact the support team for assistance.

(TS440)

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