Catastrophic Error when previewing or pausing slideshow with audio chain

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *  

Symptom:
Error when previewing or pausing slideshow with audio chain (1636)

Possible Cause:
Root cause is unknown and is under investigation.  This was verified with several audio file types.

Possible Solution:
Use only individual audio files rather than using audio chains created in SSP.  It should be possible to use other audio editing tools to connect several audio files together as needed.

If this article does not resolve the issue, contact the Support Team.

(TS435)