SongSelect (CCLI) - Activity Report tracking status indicator is not accurate
Applicable SongShow Plus Versions:
This article applies to all versions of SongShow Plus
* Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *
Symptom:
When selecting the Activity main menu option in SongShow Plus, the options do not always accurately reflect the status of the tracking - running or not. (1632).
Possible Cause:
It appears that the status does not update due to flaw in state change detection. This is under investigation.
Possible Solution:
The proper operation of the tracking has been verified even though the menu does not accurately indicate it. This status will update if the settings are opened and closed.
NOTE: SongShow Plus 9.3 and later supports the SongSelect (CCLI) Auto Reporting feature that replaces the old method.
If this article does not resolve the issue, contact the Support Team.
(TS432)