SongSelect (CCLI) - Activity Report tracking status indicator is not accurate

9/26/2024

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus 

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *

Symptom:
When selecting the Activity main menu option in SongShow Plus, the options do not always accurately reflect the status of the tracking - running or not. (1632).

Possible Cause:
It appears that the status does not update due to flaw in state change detection.  This is under investigation.

Possible Solution:
The proper operation of the tracking has been verified even though the menu does not accurately indicate it.  This status will update if the settings are opened and closed.

NOTE: SongShow Plus 9.3 and later supports the SongSelect (CCLI) Auto Reporting feature that replaces the old method


If this article does not resolve the issue, contact the Support Team.

(TS432)

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