SongShow Plus performance affected when running on a Notebook / Laptop system.

9/10/2024

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus 

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *

Symptom:
SongShow Plus performance may be affected when using a variety of SSP functionality, including but not limited to, visualizations, videos and effects. Features may be choppy or unusable.

Possible Cause:
Notebook system is running on battery power causing decreased performance.

Possible Solution:
We recommend that notebook systems always be run on line power instead of battery power for maximum performance.

Possible Cause:
System Power Management settings causing decreased performance.

Possible Solution:
Verify all power management features are disabled. 

Possible Cause:
System BIOS settings causing decreased performance.

Possible Solution:
Disable SpeedStep or other BIOS power management. Consult your system manufacturer for detail on changing BIOS settings. You can learn more about SpeedStep in KB article SI012.

Possible Cause:
The Video Solution may be insufficient for proper SSP performance.

Possible Solution:
Most notebooks have integrated video that is not sufficient for SSP Professional.  This may work for SSP Basic.

Possible Cause:
DirectX 9 error may be caused by an unsupported Intel graphics solution.

Possible Solution:
 Many Intel integrated and discrete graphics solutions and drivers have eliminated DirectX9 support and will not function as expected.  Refer to article DI15 for more details. 

If this article does not resolve the issue, contact the Support Team.

(TS42)

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