SongSelect Online - Importing songs in SongShow Plus results in a song title with failed message.

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus 9.3 and later using SongSelect Online

  * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. * 

Symptom:
When attempting to search for and download songs from SongSelect Online within SongShow Plus the user receives an error in the Import window indicating the selected song name followed by ":failed" rather than ":downloaded". (1177)

Possible Cause:
Currently this is expected behavior when using a free SongSelect account. The user does not have a paid SongSelect account and/or is using a free profile not associated with an organization that has a paid account. Refer to article SW30

Possible Solution:
Update your SongSelect account to a paid version of SongSelect to get songs with a copywrite.

Possible Solution:
Only search for and attempt to download Public Domain songs.  At this time, the Song how Plus search does not distinguish between Public Domain and content with a copywrite.  That may change in future updates.

If this does not resolve the issue, contact the support team for assistance.

(TS386)