SongShow Drive - Audio files will not upload

1/19/2023

Applicable SongShow Plus Versions: 
This article applies to SongShow Plus using SongShow Drive

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *  

NOTE: This bug was corrected in the SongShow Plus version 9.3 Preview.

Symptom:
When working with audio tracks in SongShow Drive tool within SongShow Plus, it was found that currently audio files will not upload as expected. (889)

Possible Cause:
This appears to be an issue with audio files that contain metadata and is under investigation.

Possible Solution:
Currently audio files can be uploaded via the web-based Drive tools.  Click the Drive link in the left bar of the website.

If this article does not resolve the issue, contact the Support Team.

(TS366)

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