Slide Builder Assistants - Completed Assistant slide show was not saved as expected.

4/18/2024

Applicable SongShow Plus Versions: 
This article applies to SongShow Plus 9.x

Symptom:
When creating a slide show with an Assistant or importing a PPT, the file is not saved and available as expected. (1051)

Possible Cause:
This appears that it is possible to use a period in the filename.  The use of a period will change the file extension and type so when it is saved it is no longer a valid SSP file. 

Possible Solution:
Avoid using periods and other special characters in SSP file names.


If this article does not resolve the issue, contact the Support Team.

(TS365)

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