Slide Builder Assistants - Completed Assistant slide show was not saved as expected.
4/18/2024
Applicable SongShow Plus Versions:
This article applies to SongShow Plus 9.x
Symptom:
When creating a slide show with an Assistant or importing a PPT, the file is not saved and available as expected. (1051)
Possible Cause:
This appears that it is possible to use a period in the filename. The use of a period will change the file extension and type so when it is saved it is no longer a valid SSP file.
Possible Solution:
Avoid using periods and other special characters in SSP file names.
If this article does not resolve the issue, contact the Support Team.
(TS365)