Blank slide inserted in program does not display selected background

Applicable SongShow Plus Versions: 
This article applies to all version of SongShow Plus 

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *

Symptom:
When a blank slide is inserted in a program it does not display the background selected in the blank slide Display Properties as expected.

Possible Cause:
The key bit of information is that the blank slides are affected by the properties of the Blackout settings in the various SSP Display Properties.  You will find that the default setting for the Blackout is set to "Use Color" and it is set to black.

Possible Solution:
Check the Global Display Properties settings of the Blackout properties.  If you set the Blackout properties to "Use Background" it will use whatever background you choose - motion or still. This will affect all blank slides unless specifically overridden with a program or individual item Display Property setting.
 
Possible Solution:

If you do not want to override the Blackout settings globally, you can set the Blackout properties to "Use Background" and select the desired background in the Display Properties for a particular blank slide.  This will only affect the blank slide with the properties adjusted in this manner.

If this article does not resolve the issue, contact the Support Team.

(TS32)