Importing songs using Song Database tool causes an error - Not Enough Memory - import

3/22/2024

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *  

Symptom:
When importing a large number of songs or repeated small batches of songs in SSP using the Database import tool (used for Sync) the user encounters increased system memory consumption and SSP may hang. (1262)

Possible Cause:
The root cause in unknown at this time, however, most users will not encounter this as it takes hundreds of songs to cause this issue though it is possible.  The operation does consume memory that is returned after SSP is closed. 

Possible Solution: 
To work around this issue, when using the tool only move 100 songs (or so) at a time.  Since multiple imports can also induce the issue, the user may have to restart SSP after a couple of imports and then resume the process.


If this article does not resolve the issue, contact the Support Team.

(TS302)

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