PTG - Package To Go does not allow destination selection

5/26/2023

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus using Package To Go.

Symptom:
When trying to complete a PTG the process, the user is not able to select the destination - process hangs at that step.

Possible Cause: 
There are incorrect or corrupted files in the Program. 

Possible Solution: 
Remove suspect files from program. Attempt PTG of different program for comparison. Remove program items one at a time to isolate bad file(s).

If this article does not resolve the issue, contact the Support Team.

(TS290)

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