User experiences a range check or parsing error with a program or slide show.

Symptom:
When attempting to open a program from a previous version the user receives a "Problem Parsing..." error.  This may also present as a range check, parsing error or general unexpected error with a program or an individual slide show being added to the program.

Possible Cause:
It has been found that older content from early Version 7 builds may have corrupted or incorrectly converted text elements in them that are causing this error.  In each case the issue was related to a text box in a slide show, either added individually or a slide show that existed in an old program.  The exact root cause is still unknown.

Possible Solution:  
If the user creates the Program/Slide Show from scratch this issues will not occur.

Possible Solution:  
If the user is able to determine the suspect slide show, the Text Box on the offending slide(s) can be identified, deleted and replaced as needed to resolve the issue.
 

(TS276)

(TS277)