Slide Builder Assistants - Rerunning the Slide Assistant does not work with Version 7 content
Applicable SongShow Plus Versions:
This article applies to SongShow Plus 8.x
Symptom:
When working in SongShow Plus Version 8 with slideshows from Version 7, the rerun Slide Assistant option is not working and causes a failure. It seems that these did behave as expected in Version 7.
Possible Cause:
The exact root cause is still under investigation but it appears that this only occurs when launching the rerun Slide Assistant option from within SSP.
Possible Solution:
It has been determined that if the slideshow that needs to be rerun in the assistant is opened in the Version 8 Slide Builder and then the rerun assistant option is run from there will appear as expected.
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Open SSP8 Slide Builder
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Go to the File > open option from the main toolbar.
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Select the SSP7 slideshow build in 7 that needs editing.
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Select the drop menu options from the "Create a New Slide" and select "Rerun Slide Assistant" option
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Prompt opens indicating you will lose changes - click yes.
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Assistant opens allowing the edit.
If this article does not resolve the issue, contact the Support Team.
(TS256)