PowerPoint transitions do not work in SSP
Applicable SongShow Plus Versions:
This article applies to all version of SongShow Plus
* Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *
UPDATE: Before proceeding, review the updates to Microsoft PowerPoint use in SongShow Plus found here.
Symptom:
SongShow Plus is not displaying or rendering the PowerPoint transitions when the PowerPoint is presented in SSP. They do work in PowerPoint.
Possible Cause:
A specific cause has been determined to be a Windows Office 2010 update for PowerPoint - KB2553145. This update can be added on its own but is also included in SP2 for Office 2010.
Preferred Solution:
Update your version of PowerPoint or Office to the 2013 Edition.
Possible Solution:
If you wish to continue using Office/PowerPoint 2010 then check the installed updates and remove the following from your system:
- Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
- Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition (might appear twice - remove both)
(TS247)