Pasting text into Slide Builder behaves badly in some cases
1/25/2024
Applicable SongShow Plus Versions:
This article applies to all versions of SongShow Plus
* Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *
Symptom:
When selecting a text box in SSB for pasting text sometimes the cursor or the pasted text does not appear as expected. This does not happen in every case and can be hard to replicate.Possible Cause:
There is no specific root cause but it has been demonstrated that in some cases if the user clicks or right clicks to the left of the cursor in the text box while attempting to paste the text it may cause the cursor and/or the pasted text to change from what is expected.
Possible Solution:
Adjust the default alignment settings to left justified. This will push the cursor all the way to the left, avoiding clicks to the left of the cursor.
Possible Solution:
Avoid clicking to the left of the cursor when pasting text.
If this article does not resolve the issue, contact the Support Team.
(TS241)