Bible scripture translation characters are incorrect in SongShow Plus
5/7/2024
Applicable SongShow Plus Versions:
This article applies to all versions of SongShow Plus
* Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *
Symptom:
When displaying Bible scripture in SongShow Plus, some characters appear incorrectly, out of place or as question marks. There are two separate cases discussed here - SSP Bibles and Third-Party Bibles (such as Online Bible).
SongShow Plus Bible Translations
Possible Cause:
Possible Solution:
If you discover these types of issues in a SongShow Plus Bible translation, please report it to the support team or post it to the forum so it can be addressed.
A permanent solution will require a SongShow Plus update however a viable workaround can be found in article TS377.
Third Party Bible Translations
When displaying Bible scripture in SongShow Plus, some characters appear incorrectly, out of place or as question marks. There are two separate cases discussed here - SSP Bibles and Third-Party Bibles (such as Online Bible).
SongShow Plus Bible Translations
Possible Cause:
From time to time there are typos found in the library of bible translations available in SongShow Plus. These are most likely introduced in the source material provided by the respective publishers.
**If you do discover a typo in a bible, or anywhere in SSP, please report it to the Support Team.**
Possible Solution:
If you discover these types of issues in a SongShow Plus Bible translation, please report it to the support team or post it to the forum so it can be addressed.
A permanent solution will require a SongShow Plus update however a viable workaround can be found in article TS377.
Third Party Bible Translations
*NOTE: As of SSP version 9.0, all third-party Bible tools are deprecated. Refer to available bibles for purchase.*
Possible Cause:
A typo exists in the translation files.
Possible Solution:
Verify the text behavior in the native tools for the Third-Party translation. If you discover a typo or other issue in a Third-Party Bible translation, please report it to the Third-Party provider directly so it can be addressed.
Possible Cause:
The Third-Party translation files or application is out of date.
Possible Solution:
Verify the Third-Party translation is up to date and supports Unicode text. If you discover an issue in a Third-Party Bible translation, please report it to the Third-Party provider directly so it can be addressed.
Possible Cause:
The Third-Party translation files or application are no longer supported.
Possible Solution:
It is possible that since most Third-Party solutions have been deprecated that they are no longer supported. In this case the best solution is to get the SongShow Plus Bible translations. If the Bible translation you are looking for is not currently available let us know what that is so we can see about implementing it.
If this article does not resolve the issue, contact the Support Team.
(TS234)