The SongShow Plus songs database is not showing as expected.

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus

  * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. * 

Symptom:
When trying to view songs in the database, only the Stock and Christmas carols are showing.  This may occur after an update or on initial installation of SongShow Plus.

Possible Cause:
The SongShow Plus database may not be selected for searching.

Possible Solution:
Verify that the SongShow Plus database is selected for searching.  With the Songs Panel selected, from the main tool bar select Songs > Search Databases > SongShow Plus and make sure it is checked.

Possible Cause:
The operating system service pack may not be up to date on your SongShow Plus system.  In particular, this has been found to be an issue with Windows Vista.

Possible Solution:
Update the operating system service pack on your SongShow Plus system to the latest for your operating system. 

If this does not resolve the issue, contact the support team for assistance.

(TS208)