PTG - Stock songs will not transfer to another system with Package-to-go

5/26/2023

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus using Package To Go.

Symptom:
If a stock song is added to a program on a system, and the program is packaged using Package-to-go, the song cannot be found after extraction when trying to run the program on a different system.

Possible Cause:
The songs that you are trying to use are not transportable.  None of the stock songs (Stock Hymns or Christmas Carols) will transport via Package-to-go. This is expected behavior.

Possible Solution:
Install the Stock Hymns and Christmas Carols on all the systems you want to use them on.  These are allowed on Workstations and well as Projection systems and can be added by re-running the SSP installer or the updater.


If this article does not resolve the issue, contact the Support Team.

(TS165)

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