Searching in the song database does not return the expected result

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *  

Symptom:
When searching in the song database the expected result does not come up. 

Possible Cause:
User is only using a partial string when searching in the Songs Database such as "goo" to find songs with "good" in the title.

Possible Solution:
Song text searches will only return results for full string search entries.  Use entire words from song titles when searching.


Possible Cause:
Symbols appear directly in front or behind the search string in the title.

Possible Solution:
Symbols are part of the string and must be included for the search to be accurate.

Possible Cause:
File Indexer may have missed or encountered errors on one or more files.

Possible Solution:
Re-Run the Media Indexer.  Review this article for details - SSP Media Indexer - A Primer 

If this article does not address the issue, contact the Support Team.

(TS158)