Error - Unable to save slide show.
12/9/2020
Applicable SongShow Plus Versions:This article applies to all versions of SongShow Plus.
Symptom:
When attempting to save in Slideshow Builder, there is an error message presented - Unable to save slide show. Reason: The system can not find the file specified.
Possible Cause:
Attempting to save a slideshow while the print dialog is still open will cause this error. Since the print dialog is a separate process, it is possible for it to be open while working on a slideshow. If this has gone behind the Slideshow Builder it may not be apparent that it is open.
Possible Solution:
Find and close the print window before saving. After it is closed, the slideshow should save normally.
Symptom:
When attempting to save in Slideshow Builder, the application crashes.
Possible Cause:
File locations are incorrect or somehow corrupted for source media files.
Possible Solution:
Using the Settings > Media Files Location tool, Move your media files to a new location (new folder on same drive is OK) and save. Attempt to open and save some slideshow content. This should work as expected.
(TS145)
(TS145)