Thumbnails in the file import windows are too small

8/19/2022

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus 

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *

Symptom:
When either importing or selecting files in SongShow Plus the thumbnails appear to be too small.

Possible Cause:
There are no thumbnail size adjustment settings for these panels in SongShow Plus but users have reported these thumbnails changing sizes.  This may be related to some OS setting.

Possible Solution:
The DPI setting should be set to the default size of 96 dpi.
1. If it is not set to the default, change it to 96 dpi.
2. If it is set to the default (96 dpi), change it to 120 dpi and then back to the default (96 dpi) to reset.

In Windows 7 the settings may not specifically refer to this as the 96 dpi setting but rather it will be called the "Smaller - 100%" setting.  This is normally the default but can be changed by the user and sometimes at the factory on a new system with a large display.

To Change DPI Setting in Windows 7:

  • R-Click on Desktop
  • Choose ‘Personalize’
  • Choose ‘Display’ at the bottom left
  • Choose ‘Smaller – 100%’
  • Choose ‘Apply”
Log off computer for changes to be applied.


If this article does not resolve the issue, contact the Support Team.

(TS119)

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