SongSelect (CCLI) - Available date ranges in the Activity Report are not current - Tracking

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus 

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *

Symptom:
When selecting the View Activity Report... option from the Activity main menu option in SongShow Plus, the available date ranges to select for a report do not include the current reporting period.

Possible Cause:
This tool requires manual updates to change the available date ranges for activity logging. 

Possible Solution:
Typically updates to SongShow Plus will include the updated date ranges before the required reporting end date.  If you do not have a current build of SSP installed, update your system through the update mechanism. You can also find the information you need by reviewing the programs created during the reporting period.
Since SongSelect (CCLI) will no longer accept printed reports this tool is less useful than it used to be and may be discontinued in the future.

NOTE: SongShow Plus 9.3 and later supports the SongSelect (CCLI) Auto Reporting feature that replaces the old method. 


If this article does not resolve the issue, contact the Support Team.

(TS118)