Constant Guard Alert
2/8/2013 < Previous Next >
If you have Constant Guard installed on your SongShow Plus system, we recommend you uninstall it immediately.
We have recently discovered that a software package called “Constant Guard” is causing several issues with SongShow Plus.
The two main issues are:
- SongShow Plus closing when a Display Properties window is opened.
- SlideShow Builder will not launch.
There may be other, as yet unidentified, issues but the ones above have been confirmed.
We have also determined that this is being provided by ComCast and xfinity, so if they are your ISP please check for this software.
We will be investigating other ways to correct this but in the mean time we recommend that you uninstall Constant Guard right away, even if you have not yet encountered any issues in SongShow Plus.
If you have any questions about this, please let us know.
(LN42)
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