Unable to initialize SongShow Plus - Error - Module could not be found. 0x7E - Microsoft Windows regional variants may not have media support

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus 9.x and Later

SongShow Plus is tested with full U.S. retail/OEM, English language versions of Microsoft Windows. Microsoft Windows variants such as K, KN (no media support) or other OS variations, as well as non-English language/region settings are not tested or supported.

If you find that you have acquired a system that has one of the Microsoft Windows variants such as K, KN that has no media support, that can be resolved by installing the free Media Pack from the Windows Apps panel.

STEPS:

1. Log in to Windows.
2. Open the Settings panel and select Apps.
3. From the Apps panel, click on the Optional Features link.
4. At the top of the page click on the Add a feature link.
5. In this panel search for "Media Feature Pack"
6. Once found click the check mark to add to the install list.
7. Click Install.  Windows will download and install the current media pack.
8. Once the install is complete, a reboot of Windows is required.

After this is complete, then SongShow Plus will launch as expected and support media playback.

If this article does not resolve the issue, contact the Support Team.

(SI16)