Stream Read Error when searching, indexing or opening SSP content

3/14/2022

Symptom:  
When searching, indexing or opening SSP content, the user receives a stream read error message.

Possible Cause:
If the Windows Sync tool is being used to keep the remote SongShow Plus files up to date, they may become out of sync.  This tool is not a supported method to synchronize files for use with SongShow Plus. 

Possible Solution:
There are two parts to this solution:
1.  Go to the system sync settings and manually resolve any sync conflicts.
2.  Disable the sync process to prevent this from happening again.

If this article does not resolve the issue, contact the Support Team.

(TS279)

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