songshow plus worship presentation software
Article
User experiences a range check or parsing error with a program or slide show.
4/17/2015
Symptom:When attempting to open a program from a previous version the user receives a "Problem Parsing..." error. This may also present as a range check, parsing error or general unexpected error with a program or an individual slide show being added to the program.
Possible Cause:
It has been found that older content from early Version 7 builds may have corrupted or incorrectly converted text elements in them that are causing this error. In each case the issue was related to a text box in a slide show, either added individually or a slide show that existed in an old program. The exact root cause is still unknown.
Possible Solution:
If the user creates the Program/Slide Show from scratch this issues will not occur.
Possible Solution:
If the user is able to determine the suspect slide show, the Text Box on the offending slide(s) can be identified, deleted and replaced as needed to resolve the issue.
(TS276)