songshow plus worship presentation software

Article

Song text import from PDF fails and SSP locks up.

4/15/2015

Symptom:
When trying to import text from a PDF file for a song using the PDF Importer, the text is visible but when the import is attempted the song is not imported and SongShow Plus stops responding.

Possible Cause:
There is a new version of the Acrobat Reader called "Adobe Acrobat Reader DC", the latest version is 2015.007.20033.
With this installed and an attempt to import any text caused the condition. 

Possible Solution:  
If this is uninstalled and replaced with the prior version of the Acrobat Reader (11.xx) then it works as expected.

(TS275)

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