songshow plus worship presentation software

Article

Bible scripture characters are incorrect in SongShow Plus

6/20/2013

Symptom:
When displaying Bible scripture in SongShow Plus, some characters appear incorrectly, out of place or as question marks.  There are two separate cases discussed here - SSP Bibles and Third Party Bibles (such as Online Bible).

SongShow Plus Bible Translations

Possible Cause:
In the case of the SongShow Plus Bible translations the most likely cause is a typo in the translation files. 

Possible Solution:
If you discover these types of issues in a SongShow Plus Bible translation, please report it to the support team or post it to the forum so it can be addressed.


Third Party Bible Translations

Possible Cause:
A typo exists in the translation files. 

Possible Solution:
Verify the text behavior in the native tools for the Third Party translation.  If you discover a typo or other issue in a Third Party Bible translation, please report it to the Third Party provider directly so it can be addressed.


Possible Cause:
The Third Party translation files or application is out of date. 

Possible Solution:
Verify the Third Party translation is up to date and supports unicode text.  If you discover an issue in a Third Party Bible translation, please report it to the Third Party provider directly so it can be addressed.


Possible Cause:
The Third Party translation files or application are no longer supported. 

Possible Solution:
It is possible that since most Third Party solutions have been deprecated that they are no longer supported.  In this case the best solution is to get the SongShow Plus Bible translations.  If the Bible translation you are looking for is not currently available let us know what that is so we can see about implementing it.

(TS234)

click to download