songshow plus worship presentation software

Article

A "MediaLooks" watermark is appearing on H.264 videos

4/29/2013

Symptom:
When trying to play H.264 files the user is seeing a "MediaLooks" watermark on the videos when playing them through SongShow Plus.

Possible Cause:
This issue appears to be caused by a rouge MediaLooks CODEC installed (possibly a demo) and may also be triggered by having QuickTime installed as well.  This has been observed with other software besides SSP, even with Windows Media Player.

Possible Solution:
Remove the offending MediaLooks demo.

Possible Solution:
Check for and remove versions of QuickTime.

(TS224)

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