songshow plus worship presentation software

Article

SongShow Plus installation fails due to a newer version of the C++ redist existing on the system.

8/22/2012

Symptom:
During the SongShow Plus installation or update, an error/warning message occurs indicating that a newer version of Microsoft Visual C++ 2010 Redistributable is detected on the machine.

Possible Cause:
This can happen when a newer version of Microsoft Visual C++ 2010 Redistributable is present on the machine.  This can occur if a different software package was installed that contains or requires a newer version on the system.

Possible Solution:
During the installation there will be an option to close or cancel the error message.  It may then be necessary to bypass or skip that step in the SongShow Plus installation.  This can be done by selecting the OK button to continue with the rest of the installation.  The installation should complete and SongShow Plus should work as expected.
If you have any issues with this, please contact the support team.

(TS200)
 

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