Some dialog, pop up or menu windows disappear or are hidden. SSP may appear to be not responding

7/10/2023

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *  

Symptom:
User finds that some SongShow Plus dialog windows such as Display Properties and various import/builder dialogs will hide behind the main SSP/SSB control windows.

Possible Cause:
This is known and expected behavior. 
In both SSP and SSB, the non-modal child windows are not required to hold the focus and there can be more than one open at a time.  For example, the user can have a Display Properties window and a Song Edit window open at the same time and both can be behind the main Control Panel. 

Possible Solution:
There are icons at the bottom of the SSP and SSB control panels that allow the user to see any open dialog windows and allow the user to bring them back to the front by clicking the associated icon.  This was addressed in a 2010 build so all child windows should appear in the bar at the bottom.  If they are not, please contact the support team.

If this article does not resolve the issue, contact the Support Team.

(TS189)

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