songshow plus worship presentation software

Article

Presented image is blank when presented from the program panel.

3/7/2012

Symptom:
When presenting an image in the program panel, the presented image is blank.

Possible Cause:
If the image was improperly cropped before being presented, the result may cause the image to be blank or disappear when presented.

Possible Solution:
Refer to KB TS177 for details and solution on image cropping issues. 

Possible Cause:
If the image file is corrupted or missing the result may cause the image to be blank or disappear when presented.

Possible Solution:
Verify that the image file is present and accessible.

Possible Cause:
If the image has excessive color, hue or effects applied with display properties in the program, the result may cause the image to be blank or disappear when presented.

Possible Solution:
Clear all display properties from the image to see if any of these have been applied.  Also check for global display properties applications of any of these for image.

(TS178)

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