songshow plus worship presentation software

Article

Presented image disappears when cropped in the program panel.

3/7/2012

Symptoms:
When cropping an image in the program panel, the presented image disappears when the crop is completed and saved.

Possible Cause:
During the cropping process of an image in a program, if the user moves the crop frame past the left or top edge of the image in the edit window, the result will cause the image to be blank or disappear when presented.

Possible Solution:
The user should make sure that the crop frame is fully visible before saving any crop settings.  The root cause is not known at this time but the error will be prevented if the crop frame is fully visible. 

(TS177)

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