songshow plus worship presentation software

Article

Alert - The following plugin is installed but is not licensed for use:

1/24/2012

Symptom:
There is an alert message that says "The following plugin is installed but is not licensed for use:" followed by the name of a particular SongShow Plus plug-in.  For example, the alert might say "The following plugin is installed but is not licensed for use: H.264 Support" in the alert panel.

Possible Cause:
As it states, the noted plug-in is installed for use with SongShow Plus, but the required plug-in license has not been purchased and/or applied to SongShow Plus. 

Possible Solution:
If the noted plug-in was installed intentionally and is expected to work, verify that you have purchased and installed the required license file(s) for the plug-in(s) in question.  If you are unsure about this, you can contact the support team for help.
NOTE: Some plug-ins are licensed per system so it is possible to have a plug-in that is valid on one system but not on another.  Again, support can help to clarify this.

Possible Solution:
If the noted plug-in was not installed intentionally and you are not expecting it to work, you can un-install the unneeded plug-in(s) through the add/remove programs or the SSP Utilities panel.  If you are unsure about how to do this, you can contact the support team for help.

(TS168)

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