Global Display Properties are not persistent from session to session

3/16/2022

Applicable SongShow Plus Versions:  
This article applies to all versions of SongShow Plus

Symptom:
Global Display Properties that are set in one session are not still set as expected in a following session. 

Possible Cause:
This may be related to the Current Display settings not saving and is most likely a file permissions issue.  This typically occurs when a user is added after the initial installation of SSP but can occur in other cases as well.

Possible Solution:
Verify that all users have full permissions to the required folders using the Folder Security Settings in the Utilities panel.  Specific instructions for this can be found in KB SI007.

If this article does not resolve the issue, contact the Support Team.

(TS152)

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