Black slide presented at the end of a PowerPoint slideshow

8/4/2022

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *

UPDATE: Before proceeding, review the updates to Microsoft PowerPoint use in SongShow Plus found here.

Symptom:

When presenting a PowerPoint slideshow through SongShow Plus, a black slide with "End of slide show, click to exit." across the top is presented after the last slide in the PPT file.  This may also cause issues with the Preview Panel.

Possible Cause:
This is caused by a setting in PowerPoint.

Possible Solution:
Launch PowerPoint from the Start menu and enter the PowerPoint Options menu.  In the Advanced section under Slide Show, you should find an option called "End with black slide".  Uncheck this option and close PowerPoint.

NOTE:  When this is changed you may still get a blank slide showing the default SongShow Plus background but it will eliminate the black slide with "End of slide show, click to exit." across the top.

If this article does not resolve the issue, contact the Support Team.

(TS135)

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