songshow plus worship presentation software

Article

CCLI License number is not appearing with the song text.

11/20/2007


Symptom: 
When presenting song text the CCLI License number is not appearing with the song text.

Possible Cause: 
The CCLI license number provided has not been entered into the SongShow Plus Organization Information field.

Possible Solution: 
From the main tool bar of the SongShow Plus control panel select Tools -> Organization Information to access the entry screen. At minimum, enter the CCLI License number you were provided at the bottom. A SSP restart is required for this information to be available.


Possible Cause: 
The CCLI License number is only displayed when necessary. A CCLI song number is required.

Possible Solution: 
If the song you are presenting does require the CCLI License number to be displayed, verify song you are displaying does have the CCLI Song ID number entered in the song properties general tab. If this field is blank or not properly formatted, the CCLI License number will not be displayed. 


(TS045)

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