SongSelect (CCLI) - License number is not appearing with the song text.

7/18/2023

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus 

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *

Symptom: 
When presenting song text the SongSelect (CCLI) License number is not appearing with the song text.

Possible Cause: 
The SongSelect (CCLI) license number provided has not been entered into the SongShow Plus Organization Information field.

Possible Solution: 
From the main tool bar of the SongShow Plus control panel select Tools -> Organization Information to access the entry screen. At minimum, enter the SongSelect (CCLI) License number you were provided at the bottom. A SSP restart is required for this information to be available.

Possible Cause: 
The SongSelect (CCLI) License number is only displayed when necessary. A SongSelect (CCLI) song number is required.

Possible Solution: 
If the song you are presenting does require the SongSelect (CCLI) License number to be displayed, verify song you are displaying does have the SongSelect (CCLI) Song ID number entered in the song properties general tab. If this field is blank or not properly formatted, the SongSelect (CCLI) License number will not be displayed.

If this article does not resolve the issue, contact the Support Team.

(TS045)

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