SongShow Plus system alert occurs after successful SongSelect import

8/8/2022

Applicable SongShow Plus Versions: 
This article applies to all versions of SongShow Plus 

 * Updates correcting this issue may be available. Ensure that you are using the most current build of SongShow Plus from the Download page before proceeding. *

Symptom:
SongShow Plus error message or alert occurs indicating  "An unexpected error has occurred.  Please contact technical support if this continues."  Song was imported successfully.

 

Possible Cause:
Unknown Internet Explorer 7 error. This only seems to occur with Internet Explorer version 7, but not all installations of it.  This is currently under investigation.

Possible Solution:
This does not appear to be affecting the importation of the song lyrics from the SongSelect Lyrics service (CCLI) - No action is required. 

If this article does not resolve the issue, contact the Support Team.

(TS044)

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