songshow plus worship presentation software

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Legacy Mobile Control - Some characters in files or folders have been replaced by an underscore*

4/4/2019

Applicable SongShow Plus Versions:
This article applies to all versions of SongShow Plus using Legacy mobile control apps.

Legacy Mobile Control apps available prior to March 1, 2018 are no longer available for download and have been deprecated.  If you still have these apps, there may be limited support available by contacting the support team but at some point they will stop working.  It is recommended that you acquire the new SongShow Mobile Control app for your device.

Symptom:
When uploading files from your mobile device, some of the folder name or file name characters have been replaced with an underscore ( _ ) character.  This is most likely to be encountered when using the Media Uploader app.

Possible Cause:
This is expected behavior in the apps where it applies.  Some of the characters allowed for use in Android and iOS device and file names are not allowed as file names in Windows.

Possible Solution:
None - This is expected behavior.  Simply be aware that, when encountered, invalid Windows file/folder characters will be changed to _.

NOTE: This can be avoided completely if the user does not use any of the following characters when naming files/folders/devices -   \ / : * ? " < > |

(MC018)

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