songshow plus worship presentation software

Article

Mobile Control - Some folders, names or characters show up as question marks.

10/31/2012

Symptom:
When trying to access a folder or item in the mobile control app, some or all of the characters in the name appear as question marks (?????).

NOTE: even though the string of question marks is visible the folder/item is not accessible.

Possible Cause:
This is a known issue with the use of unicode text in the Mobile Control applications. Users will most likely see this when using non-Latin or non-standard text characters as file or folder names.  This may appear in the All Media Items, Background Improv or other areas where folders and items are listed by name.

Possible Solution:
At this time the work around will be to change the characters to standard Latin characters.


(MC017)

click to download