songshow plus worship presentation software
Wireless Remotes and SongShow Plus*
Applicable SongShow Plus Versions:
This article applies to all versions of SongShow Plus after August 2011
A change to SongShow Plus in the August 2011 Edition added a feature called Keyboard Navigation Mode to place SSP in a mode that will always send the mapped keyboard commands to the Program panel.
This update may change the behavior of your remote and the Keyboard Navigation Mode will need to be invoked to restore control.
There is a KB article (TS151) that has more details. If this does not work you should double check the key map on your device and then contact the support team.
This is the expected behavior going forward.
There are also now alternate methods of controlling SongShow Plus that can use your phone or tablet. Browse or search the forums for "Mobile Control" for additional details.